Phone: +1 (364) 217-4190
Email: hello@dkaier.agency
Privacy Policy
1. Introduction
Dkaier LLC ("Dkaier," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit dkaier.agency or engage with our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
Information you provide directly:
- Name, email address, phone number, and company name submitted via contact or audit request forms
- Business information (ad spend, industry, goals) shared during discovery calls or audits
- Communications you send us via email or other channels
Information collected automatically:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on pages, referral URLs, and click paths
- Cookie and tracking data (see Cookie Policy for full details)
Third-party sources: We may receive information about you from advertising platforms (Google Ads, etc.) when you or your business is referenced in campaign data shared with us as part of an engagement.
3. How We Use Your Information
- To respond to inquiries and deliver requested audit or strategy services
- To manage client accounts and optimize Google Ads campaigns on your behalf
- To send service-related communications, proposals, and reports
- To send marketing emails (only with your consent; you may opt out at any time)
- To improve our website, services, and internal processes
- To comply with legal obligations
4. Legal Basis for Processing (where applicable)
We process personal data under the following bases: performance of a contract (when delivering services you've engaged us for), legitimate interests (improving our services, security), consent (email marketing), and legal obligation (tax records, compliance requirements).
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers who assist in operating our business (CRM, email, analytics tools) under confidentiality agreements
- Google LLC and other advertising platforms as required to manage campaigns on your behalf
- Legal or regulatory authorities if required by applicable law
- Successors in the event of a merger, acquisition, or asset sale
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Client campaign data is typically retained for 3 years after contract termination. You may request deletion at any time (subject to legal retention requirements).
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (for consent-based processing)
- Lodge a complaint with your local data protection authority
To exercise any right, contact us at hello@dkaier.agency or by mail at our address above.
8. Security
We implement commercially reasonable technical and organizational safeguards to protect your data. However, no transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of our site after changes constitutes acceptance.
11. Contact
For privacy-related questions or requests:
212 N 2ND ST STE 100
Richmond, KY 40475
Phone: +1 (364) 217-4190
Email: hello@dkaier.agency
Terms of Service
1. Agreement to Terms
By accessing dkaier.agency or engaging Dkaier LLC for services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our website or services. These Terms apply to all visitors, prospects, and clients.
2. Services
Dkaier LLC provides Google Ads management, strategy, auditing, and related performance marketing services. The specific scope, fees, timelines, and deliverables for any engagement are defined in a separate written Service Agreement or Statement of Work ("SOW") executed between the parties. These Terms govern general site access and baseline obligations; the SOW governs the commercial relationship.
3. Use of the Website
You agree to use dkaier.agency only for lawful purposes. You must not:
- Transmit any material that is unlawful, harmful, or fraudulent
- Attempt to gain unauthorized access to any part of the site or its infrastructure
- Use automated scraping, crawling, or data extraction tools without written permission
- Misrepresent your identity or affiliation when submitting contact forms
4. Intellectual Property
All content on this website — including text, graphics, logos, and code — is the property of Dkaier LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
Campaign work product (ad copy, strategies, account structures) created specifically for a client under a paid SOW is licensed to that client for their use; Dkaier retains the right to reference the engagement for portfolio or case study purposes (with client consent).
5. Disclaimers
The website and any free audit or strategy content provided are offered "as is" without warranties of any kind, express or implied. Dkaier LLC does not warrant that the site will be uninterrupted or error-free.
No guarantee of results: While we maintain a strong track record, advertising performance depends on many factors outside our control (market conditions, platform algorithm changes, client-side factors). We make no guarantee of specific ROAS, revenue, or click targets.
6. Limitation of Liability
To the fullest extent permitted by law, Dkaier LLC and its members, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services. Our total liability for any claim shall not exceed the fees paid by you to Dkaier LLC in the 3 months preceding the claim.
7. Indemnification
You agree to indemnify and hold harmless Dkaier LLC from any claims, losses, or expenses (including reasonable attorney's fees) arising from your breach of these Terms, your use of the website, or your violation of any third-party rights.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., Google, LinkedIn). We are not responsible for the content, privacy practices, or availability of those sites.
9. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Kentucky, United States, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Madison County, Kentucky, and you consent to personal jurisdiction therein.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes are effective upon posting. Continued use of the site constitutes acceptance of the revised Terms.
11. Contact
Richmond, KY 40475
Phone: +1 (364) 217-4190
Email: hello@dkaier.agency
Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They allow the site to remember your actions and preferences over time, and help us understand how visitors interact with our site.
2. Cookies We Use
Strictly Necessary Cookies — These are required for the site to function. They cannot be disabled.
- Session management and security cookies
- Form submission state
Analytics Cookies — These help us understand visitor behavior to improve the site. We may use Google Analytics or similar tools.
_ga,_gid— Google Analytics (2 years / 24 hours)- Aggregate page view and event data — no personally identifiable information
Marketing & Advertising Cookies — If we run retargeting campaigns, these cookies may be placed to track conversions and deliver relevant ads.
- Google Ads conversion tracking and remarketing tags
- LinkedIn Insight Tag (if applicable)
Preference Cookies — Store your settings and preferences for a better experience on return visits.
3. Third-Party Cookies
Some cookies are set by third-party services we use (Google, LinkedIn). These are governed by their respective privacy policies. We do not control third-party cookies.
4. Your Choices
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect site functionality. You may also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
For EU/UK visitors, we will request your consent for non-essential cookies before placing them.
5. Updates
We may update this Cookie Policy to reflect changes in the cookies we use or applicable regulations. Updates will be posted on this page with a revised date.
6. Contact
212 N 2ND ST STE 100
Richmond, KY 40475
Phone: +1 (364) 217-4190
Email: hello@dkaier.agency